CRM articles

Three digital transformation challenges for C-suite executives in 2020 and how to solve them

Three digital transformation challenges for C-suite executives in 2020 and how to solve them

The ongoing Corona-crisis and its devastating health and economic consequences has emphasized urgency and need for COO’s and C-suite executives to the focus on the future and their company’s digital transformation.

Through our work and experience in providing digital solutions to organizations across a wide range of sectors/industries, we have identified three common challenges faced by C-suite executives in their quest to “up their digital game”. Not only have we identified the challenges, but we’ve also found methods and tools to solve them, or at least, to make them less challenging.

Service Creatio is free for organizations fighting against the Covid-19 pandemic

Service Creatio is free for organizations fighting against the Covid-19 pandemic

The virus outbreak requires organizations to react quickly, keep track of mounting requests, and automate processes to handle the increased workload without errors and therefore, Creatio is offering Service Creatio, customer center edition to organizations working to stop the spread and/or mitigate the consequences of the COVID-19 for free and Flexentric, a leading Creatio integrator in BeNeLux, is offering implementation services to get service software up and running for free.

What is low-code?

What is low-code?

Low-code is a technology that requires little to no coding in order to use. A low-code development platform uses visual interfaces with simple logic and drag-and-drop features instead of extensive coding languages. These intuitive tools allow users with no formal knowledge of coding or software development to create applications for many purposes like mobile apps and business apps.
These platforms have become increasingly popular as a fast and easy alternative to traditional software development. Both professional developers and “citizen developers” (non-professional developers) can use a low-code platform to create apps of varying complexity to meet business demands for development, automate processes, and accelerate digital transformation.

What is Customer Relationship Management (CRM)?

What is Customer Relationship Management (CRM)?

In a broad sense, CRM (Customer Relationship Management) is an approach businesses use to manage communication with current and potential customers. This approach involves the analysis of customer data in order to improve relations and personalize future communication.

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