The virus outbreak requires organizations to react quickly, keep track of mounting requests, and automate processes to handle the increased workload without errors and therefore, Creatio is offering Service Creatio, customer center edition to organizations working to stop the spread and/or mitigate the consequences of the COVID-19 for free and Flexentric, a leading Creatio integrator in BeNeLux, is offering implementation services to get service software up and running for free.
Healthcare, charity, volunteering, governmental and similar organizations that are helping people and businesses fight against the COVID-19 pandemic can apply for a six month subscription — starting from March 24, 2020 through October 1, 2020 — to Service Creatio, customer center edition at absolutely no cost.
Service Creatio, customer center edition offers a single point of contact with integrated tools for omnichannel service, including email requests, call processing and comprehensive analytics. The product also offers functionality for business process management, knowledge management, case management, and more. These features will help organizations on the front line in the fight against COVID-19 react to requests quickly and in accordance with their rules and guidelines.
Additionally the following marketplace add-ons for website, telephony and chat integration are offered free of charge by Flexentric and our partners Webitel and Aimaras:
Creatio and Flexentric have no expectation of payment for the proper use of the solution.